Local Lift Web ("we," "us," or "our") operates the website at https://websellagcy.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us about our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
1. Information We Collect
We collect information you voluntarily provide to us when you fill out our contact form, request a quote, or communicate with us directly. This may include your name, email address, phone number, and business name.
We also automatically collect certain technical information when you visit the Site, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data is collected through standard web analytics tools (such as Google Analytics) and is used in aggregate form to improve our Site's performance and user experience.
We do not collect sensitive personal information such as financial account numbers, Social Security numbers, or health information through this Site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide you with a free quote or consultation
- To deliver the web design and development services you have requested
- To send you project updates, invoices, and service-related communications
- To improve our Site, services, and customer experience
- To comply with applicable legal obligations
We will not use your contact information to send unsolicited marketing emails. Any promotional communication we send will be directly relevant to services you have expressed interest in, and you may opt out at any time.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We may share information with trusted third-party vendors who assist us in operating our Site or conducting our business (e.g., email delivery services, payment processors such as Stripe), subject to confidentiality agreements.
- Legal compliance: We may disclose your information if required to do so by law or in response to valid legal process.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some features of the Site may not function properly without cookies.
We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
5. Third-Party Links and Services
Our Site contains links to third-party websites and services, including Calendly (for scheduling), Stripe (for payments), and Tawk.to (for live chat). These third parties have their own privacy policies, and we do not accept responsibility or liability for their practices. We encourage you to review the privacy policies of any third-party services you interact with through our Site.
6. Data Retention
We retain personal information you provide for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our services, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
8. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe we have collected information from a child, please contact us at [email protected].
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: